Customer FAQ
What is the Daily Bigger Better Deal?
Each day, one incredible deal is featured as the Daily Bigger Better Deal. The offer is only available for a limited amount of time – make sure to check back frequently so you don’t miss out! And don’t forget to share it with your buddies on Twitter, Facebook and email.
How do I buy today’s Bigger Better deal?
Click on the “Buy Now” button before midnight on the day the offer expires. Occasionally there will be a limited quantity available for purchase – send the deal to your friends by sharing via email, twitter, facebook or mobile text to everyone you think might be interested before the great deal sells out!
What happens after I buy a daily or monthly Bigger Better Deal?
After you make a purchase, you will receive the Bigger Better Deal voucher to print out via email.
Take the Bigger Better Deal to the store or merchant any time before the expiration date and enjoy!
What if I want to use just part of the Bigger Better Deal voucher and save the rest for later?
Sorry, you’re going to have to use that sweet deal in just one visit. However, some merchants may be willing to work with you if this situation arises.
If my name is on the Bigger Better Deal voucher, can the merchant charge my account?
No. The merchant does not have your account information. Your information is held by Analog Analytics, the software company that processes the transaction for the publisher.
Is the transaction safe for me to use?
Yes. The transaction uses SSL and other industry standard security features to ensure that no one else has access to your PayPal or credit card information.
When I gift the Bigger Better Deal to a friend, will they have access to my account information?
No. A record of the transaction, the purchaser and gift recipient’s names along with a unique 8-digit validation code will be printed directly on the Bigger Better Deal voucher. The payment information is secure on a site that no consumer has access to.
Can I combine the Bigger Better Deal with other offers the merchant might have presented previously?
No, each Bigger Better Deal has its own terms.
What if the merchant does not honor the offer?
We go out of our way to vet each advertiser and make sure they live up to our high standards. We will also provide recent reviews or testimonials to help you get a better feel for what you are buying. On the rare occurrence that something happens and you are not satisfied, we (through Analog Analytics) will refund the offer and work with the publisher and advertiser to ensure it will not happen again.
What if I miss the expiration date?
If you miss the expiration date on your deal, don’t worry! While the additional discount is no longer available, you are still entitled to goods and services equal to the paid value of the voucher.
For example, if you spend $25 to buy a $50 voucher for your new favorite restaurant but are unable to get there before the expiration date, you will still be entitled to $25 of food, drink, and good times.
What if I have more questions?
Feel free to email bbdsupport@analoganalytics.com or call (877) 538-4617. The publisher and Analog Analytics’ customer support representatives will be more than happy to answer any additional questions you may have.